The Advantages of Voice Over IP and Why You Need It Now
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Voice over IP (VoIP) stands for Voice Over Internet Protocol, and it’s a method of taking analog phone signals and transforming them into data that’s digitized to travel over the internet.
Unlike most business phone systems, with VoIP you are using specialized software to place calls. This means you can leverage your internet connection to place phone calls for free by bypassing mobile or land phone companies.
There are three different methods you can use to place a VoIP call.
IP Phones
These looks just like normal landline phones, but instead of a phone jack they have an RJ-45 Ethernet connector that connects to your router. Their onboard software and hardware have everything you need to make your IP call.
Specialized Wi-Fi phones allow callers to place a Voice Over IP call from any place that provides a Wi-Fi hot spot.
Analog Telephone Adaptor (ATA)
This is perhaps the most common way to place a VoIP call.
The adaptor lets you connect a standard landline telephone to your internet connection or computer to convert the analog phone signal to a digital one.
Computer to Computer
For this type of call, all you need is a sound card, microphone, and speakers that come with any computer; an internet connection; and (often free) special software.
Using any of these methods will allow you to place phone calls for free over an Ethernet or Wi-Fi internet connection, depending on your choice of method.
What Are the Advantages of Voice Over IP (VoIP)?
VoIP calling brings simple, yet powerful, advantages to your business or organization. Let’s explore three of the most common.
Productivity
VoIP technology is a great way to increase productivity of an organization by providing a way for their employees to multitask uninterrupted. VoIP allows users to hold meetings and share information using video conferencing.
You can set up individual users, manage features and call routing and customize your entire system through a simple web interface, removing the need for internal IT support. The system can be used over Ethernet or Wi-Fi, allowing your infrastructure to stay intact.
Cost
Businesses can see somewhere between 30% and 50% savings after they’ve switched to a VoIP telecommunications system. While this varies from company to company, most see a marked drop in phone expenses when the switch business phone systems from traditional to VoIP.
Depending on which provider you choose, you may even be able to make international phone calls using local rates. Some providers even have mobile apps that make it easy for employees to take advantage of VoIP on their business mobile phones, further reducing operational costs.
VoIP also eliminates the cost of hardware and maintenance of phone systems for additional savings.
Flexibility and Mobility
With VoIP, it’s easy to add users, extra lines, and features through a web browser to remove the need for on-site technical assistance. Because most modifications are done online, companies can save money on service fees.
VoIP scales along with your company, and changes can be made easily and immediately. Some providers even offer ready-to-use VoIP phones, further reducing the need for dedicated phone management personnel. It also allows the user to integrate software programs, such as email, fax, and remote conferencing. A VoIP user can speak to somebody over the phone while still using the internet or other applications at the same time. VoIP users can talk on the phone anywhere where there is an Internet connection. This increase in mobility is ideal for anyone who travels or needs to work from multiple locations.
Kelley Connect – Your Telecommunications Experts
The professionals at Kelley Connect can help move your Great Falls, Montana business from a traditional business phone system to a cost-saving, flexible Voice Over IP set up with little to no disruption to your team.
Starting with good infrastructure and ensuring you have proper bandwidth are just a few of the elements we’ll explore to ensure your VoIP system works the way you need it to. We have the knowledge to help guide your decisions when choosing a system, configuring it, and understanding the advantages for your business.
Talk to a Kelley Connect consultant today to see how Voice Over IP can help your business or organization save money, become more easily scalable, and reap all the benefits of VoIP calling.