The insurance industry is flooded with documentation. Everything, from applications, policies, or claims, creates countless documents for the agencies that provide coverage.
Managing these documents requires certain procedures. These procedures, in turn, require the right technology.
Common Challenges Facing Insurance Companies
Insurance companies are there for their customers when they face major challenges. However, these agencies also face challenges of their own on a regular basis. Over the years, we’ve found that some of the most common reasons insurance companies have come to us for help include:
Data Security Risks
Given the information that insurance companies are privy to, it should come as no surprise that they are among the favorite targets of cybercriminals. A successful attack can put an entire clientele under threat of further abuse. Monetary losses and legal issues are also sure to result.
The risk of a cyber attack is just one of many reasons the entire insurance industry is under more regulations than the vast majority. Again, failing to acknowledge the demands of this aspect of the industry will result in serious legal repercussions. However, without the right technology, complying with government regulations can be unnecessary costly.
Along the same lines, typical business operations require so much documentation that the associated practices can quickly produce needless overhead. These inefficient practices often exist with equipment, as well. Without investing in proper maintenance, an insurance company may soon find themselves without the machines they need to do their work.
Document Management Problems
Aside from producing unnecessary overhead, poor document management practices may also result in inefficient communication. Staff members struggle to find the documents they need when they need them or share these materials with third parties.
By itself, any one of these problems can hurt your company’s profitability and future outlook. If you recognize more than one of these challenges, it’s probably already happening.
How Kelley Connect Will Help Your Insurance Company
Fortunately, our company has solutions proven to be effective in the insurance industry. The following are four of the most popular we offer.
Supplying your agent/customers with the required policy and billing information is a critical part of the customer experience that helps you maintain your client base. Meeting these clients’ various requirements on how they would like to receive the information is an important part of client retention. Kelley Connect provides physical and digital distribution options that meet these needs while also ensuring that you meet industry regulations.
Managed Print Services
You might be surprised to learn that one of your biggest budgetary burdens exists in the paper your insurance agency prints off every single day. If you take a closer look, you’ll probably find that implementing managed print services will quickly curtail this waste and give your budget significant room. This service also ensures you never run out of printing supplies. We’ll remotely monitor your inventory and send you more before they run out.
Managed Document Services
There’s no reason your staff should ever be without the documents they need to effectively do their jobs. With our managed document services, they’ll be easy to store, secure, and access at a moment’s notice. In order to provide our clients with the best possible managed document solutions, we partner with major brands like:
- Treeno Enterprise Document Management
- ABBYY Software
Managed Network Services
Powerful networks are essential for modern businesses. Managing them is a huge time and monetary commitment. Leave this job to Kelley Connect. We can manage your entire digital infrastructure or even create a brand new one for your agency. Our security experts will then get to work on implementing protective measures for your sensitive data.
IT Support, Copiers, and Printers for Insurance Agencies and Companies
Interested In Learning How We Can Help Your Insurance Company?
If you recognize that it’s time for your company to make some changes so it can overcome one or more of those aforementioned challenges, let’s talk. Contact us today and we can discuss how Kelley Connect can help your insurance agency harness the right technology and reach its potential.