6 Document Management Solutions by Industry
Document management is not one size fits all. Some companies might value storage capacity while others might need speed. In some cases, it might make sense to go with cloud-based solutions while in others, on-site servers might be needed.
From system management to custom applications, document management solutions vary widely by industry. In this post, we’ll look at some of the differences and three examples of industry-specific solutions.
Custom,Industry-Specific Content Management
A good document management system gets rid of all the gaps in your document workflow, allowing for a clear, standardized process for each project. However, workflows vary dramatically by industry, as do the types of information contained in those documents.
The key, as Tom Laureys reminds us, is to view document management as a platform on which you’ll build custom workflows that make sense for your business. If you treat enterprise content management as just another filing system, you’ll find low user adoption among your employees, and you won’t get all the potential value out of your document management system.
Let’s look at some examples of how document management helps different industries work smarter.
1. Financial Services
Documentation is everything when it comes to managing and servicing money. In an industry with tough competition and strict regulations, it makes sense to run your company as efficiently and transparently as possible.
One of the strengths of document management is the ability to standardize and automate important systems, so that you can bank on the numbers adding up.
The more documents you print, the more opportunities there are for patient information to get misplaced. Managed content services can create a highly secure environment to avoid HIPAA compliance breaches, not to mention reducing costs and streamlining service delivery. The healthcare industry has a reputation for loving paper, but the benefits in efficiency and compliance make a compelling case for switching.
This IT World article details how paper records can still integrate with a content management solution using the right hardware.
3. Real Estate
According to DocuSign, realtors and brokers who use electronic documents close more deals and they do it quicker than their paper competitors. Electronic sharing of documents also allows buyers and sellers to review documents before signing and keep a standardized copy for their records in perpetuity.
From a management perspective, moving your practice to electronic documents is a no-brainer, since it makes it easier to track the sales progress of many independent agents associated with your agency.
Court filings and case work require hundreds of pages of documents, not to mention supporting documents that need to be linked and referenced in a complex case. When it comes to writing a contract, closing a deal, or winning a case, one piece of paper can be the difference between success and failure. In the case of confidentiality, password-protected document systems provide greater security than paper.
Lawyers thinking of making the switch might find this article from the American Bar Association helpful.
5. Software and IT
Planning, executing, and reviewing a tech project requires input from many teams. It makes sense for tech companies to use a digital solution to document management, especially when creativity and collaboration are prerequisites.
Enterprise content management can help manage clients, support requests, versioning of software, new customer sales, and invoicing, so that your whole team is up to date and on the same page.
Making something produces a lot of paper as a side effect. From supply payables, quality assurance reports, and contracts to sales brochures, invoices, and shipment tracking, there’s a lot to keep up with when manufacturing and moving a product.
Many manufacturers are finding success digitizing the entire sales process, from start to finish. This allows accounting to review contracts before issuing payments or the shipping department to look directly at the customer sales receipt before loading the truck, increasing productivity while mitigating errors.
Need Help With Your Implementation?
Each company’s implementation of document management will be different, so hiring professionals to help can be critical. Kelley Connect is a leading office technology company in the Pacific Northwest, offering custom document management solutions to industry-leading companies. Contact Kelley Connect today to talk about solutions in your industry.